In case your customer has a Mono-built website and a domain hosted with Mono but wants to use an email address provided externally (for example through GoDaddy or similar), you can change a few DNS settings in RAI in order to enable your customer to keep using their email and log into it through Webmail.
How to set it up
In RAI, open the Account page -> Subscriptions, locate the domain in question and click the DNS Settings button.
The following records need to be added:
- MX record: domain.com -> MX -> mx.domain.com.cust.b.hostedemail.com *
- CNAME record: mail.domain.com -> CNAME -> mail.domain.com.cust.b.hostedemail.com *
* change "domain.com" to the registered domain name.
Example of the above records implemented for the domain name peterbaker.com:
